Scottsdale Hangar One Events
FAQs
Scottsdale Hangar One Events
FAQs
We appreciate your visit to our Frequently Asked Questions (FAQs) page. The questions below are thoughtfully organized to help you find the information you need quickly and easily. If you have any further inquiries, please don’t hesitate to reach out to us at [email protected].
VENUE BOOKING
What is the capacity of SHO event spaces?
Scottsdale Hangar One offers two primary event spaces.
Club 360 is our smallest space and can accommodate up to 40 guests for a seated event, or up to 100 guests when arranged as a reception-style, or an open house event.
The Red Room can accommodate up to 220 guests for a seated dinner or up to 300 guests for a reception-style, or open-house event.
When approved to be used for events, the North Hangar can be arranged to seat up to 700 guests for dinner, or up to 1,000 guests for a reception-style event. Due to our regular business activities, use of the North Hangar requires the approval by SHO’s General Manager. Click here for more information on how to request use of the Scottsdale Hangar One’s North Hangar.
What is the process for requesting a proposal and booking an event?
CLICK HERE to request a customized proposal for your event. Please allow two business days to respond to your request.
Once a date has been confirmed, an Event Agreement will be prepared and sent to the Client for signature. Your date is secured upon receipt of the signed agreement and deposit for 50 percent of the rental fee. The remaining fee is due 30 days prior to the event.
Can I hold a children’s party/prom/high school graduation party at your venue?
Yes. Adult chaperones must be present throughout the event. Additional restrictions may apply.
VENUE FEES
Are there extra fees in addition to the rental fee?
The following is a list of fees that are collected in addition to the rental fee:
Refundable Security Deposit. A refundable security deposit is collected 30 days prior to your event. The security deposit, minus any amounts noted below, is returned to the responsible financial party listed in the Event Agreement within 10 days following the event.
Service Fee. This fee may range between 5% to 18% depending on the event, space, and logistical needs. The fee covers costs related to onsite facility support, additional restrooms and dumpsters, security, and Vendor coordination.
Sales Tax. Sales tax in the amount of 2.25% of the rental fee is collected.
Catering Fee. If Client elects to use a caterer that is not on the SHO Preferred Vendor List, Client shall pay a fee in the amount of $750.00 on or before 30 days prior to the event date. Please note, only preferred caterers may have access to stoves and ovens.
The following is a list of fees that may be withheld from the refundable security deposit following the event:
Late Payment Fee. Final payment, inclusive of rental fee, refundable security deposit, and other agreed-upon fees is due 30 days before the event date. A daily $25 late fee may be assessed and withheld from the security deposit for late payments.
Event Hours Exceeded. Client will be charged $500.00, plus tax, for each additional hour exceeding the Event Hours, as set forth in the Event Agreement. The full fee is charged at the beginning of each hour.
Facility Access Hours Exceeded. Client will be charged $500.00, plus tax, for each additional hour exceeding the Facility Access Hours, as set forth in the Event Agreement. The full fee is charged at the beginning of each hour.
Labor. Client will be charged $250.00, plus tax, per hour for any excessive cleaning required to bring SHO’s property back to a clean and sanitary condition.
Third Party Expenses. Any amounts incurred and paid by SHO on behalf of Client to any third party for permit fees, expenses or costs relating to an event will be withheld from the security deposit. Third Party Expenses are non-transferable and non-refundable to Client except as otherwise provided for in the Event Agreement.
Prohibited and Restricted Items. Client will be charged $500.00 for the use of any prohibited item or the improper use of a restricted item. Client will be provided with a complete list of these items and any restrictions against them by the Event Coordinator when booking their event.
VENUE LOGISTICS
How many hours may I have access to the facility?
Standard Event Agreements include access to the facility for 12 hours, inclusive of set-up and strike. Additional hours may be added for set-up before the event, for a fee, as needed.
Generally, daytime, or full-day events begin at 9:00 AM. Evening events typically begin around 6:00 PM. Events may not go later than 11:00 PM with clean-up concluding by 12:00 AM.
May I arrange an early drop-off or next-day pick-up of event rentals or supplies?
No. We do not have space to store materials and supplies for events. To avoid confusion with items intended for other events, Clients must coordinate delivery/pick-up times for all vendors within the contracted facility access hours for their event. All equipment, supplies, food, decorations, etc., must be removed at the end of the event.
Exceptions to this policy are Vendors on our Preferred List, who have privileges to access the facility before and after the Client’s contracted facility access hours. We encourage Clients to use these Vendors as much as possible.
Is onsite parking available?
Limited parking is available onsite with Club 360 rental. Events with more than 60 guests, regardless of which space is rented, require valet parking service through our exclusive valet partner.
Who will be onsite the day of my event?
A SHO Representative will be onsite throughout the day and during the event to provide facility-related support and troubleshooting. Clients or their designated representative(s) must be onsite the duration of the day to receive Vendors and manage set-up and strike.
Do I have to be onsite the entire time?
Yes, Clients or their designated representative(s) are required to be onsite while Vendors or other event set-up staff are on the premises.
Who is responsible for set-up and clean-up?
Clients, and/or their designated representatives are responsible for all set-up and clean-up associated with the event, including trash removal.
SHO Event Staff will look after restrooms to make sure they are stocked and clean throughout the event. If using SHO tables and chairs, our team will set up and strike those items before and after the event.
VENUE POLICIES
Is alcohol allowed at events?
Scottsdale Hangar One strives to be a reputable member of the Scottsdale Airpark business community and a supportive partner to Clients that host events on our property, while also complying with all local and state laws and regulations. Enjoying alcoholic beverages is a customary component of events. Scottsdale Hangar One does not hold a liquor license, therefore, Clients who serve alcohol must adhere to all applicable laws related to the procurement and service of alcohol.
Is smoking allowed?
Yes, smoking is permitted in designated areas only.
Is marijuana allowed?
No, due to the nature of our operating business and the association with a federally regulated industry, marijuana and all other drug use is strictly prohibited.
What is your Vendor policy?
All Vendors not on the SHO Preferred Vendor List must be approved by the SHO Event Coordinator in advance, as stipulated in the Event Agreement. Vendors include, but are not limited to, caterers, florists, event planners, equipment rental, décor rental, set-up and break-down services, entertainment and music providers, photographers, videographers, private security, and transportation services.
Do you have insurance requirements?
Yes, Clients and all Vendors shall obtain and carry the insurance coverage set forth in the Event Agreement. SHO maintains Certificates of Insurance on file for all preferred Vendors.
Is there a prohibited or restricted items policy?
Yes, the following items are prohibited at Scottsdale Hangar One:
- Fireworks
- Drones
- Kites
- Glitter, confetti, and “table scatter” (such as glitter, confetti, and rhinestones)
- Marijuana/drugs
The following items are restricted:
- Balloons – non-helium balloon arches may be used inside and in pre-approved locations outside; helium balloons must be weighted and can only be used inside.
- Candles – all candles must be fully contained within a votive or hurricane to prevent risk of fire and spilled wax. Children may not handle candles on SHO premises.
- Adhesives – only low-tac adhesives may be used.
- Gum/Candy/Sticky Food and Drinks – use of these items is at the SHO Event Coordinator’s discretion, and approval must be requested in advance. Extra cleaning fees may apply if sticky residue is left throughout the event space.
- Ice Sculptures – all ice sculptures must be attended to throughout the event to mitigate mess from melting water and to prevent slipping.
Do you have public safety and security measures in place for events?
Yes. The physical well-being of Clients, their guests, Vendors, and SHO Representatives is a priority. We have a public safety preparedness plan and will review it with Clients ahead of all events. For added safety and security, some events may require onsite security officers, which will be discussed with Clients.
Acres
SQFT Complex
Feet of runway
Event Venues
Scottsdale Hangar One
15220 N 78th Way
Scottsdale, AZ 85260